FAQs

  • panDOMO Floor & FloorPlus is a self- smoothing engineered cement overlay to be applied between 5-10mm.
  • panDOMO Loft is a trowel on engineered cement overlay to be applied between 2-4mm. There is no right or wrong direction to trowel the Loft finish, so a site sample is recommended to be signed off for proper communication of the finish between client and applicator.
  • panDOMO Wall is an engineered cement render to be applied at a minimum of 2mm. There are a number of different finishes which can be achieved with different trowelling techniques so site sample is recommended to be signed off for proper communication of the finish between client and applicator.
  • TerrazzoMicro is a Terrazzo engineered overlay to be applied at 11mm thick.
  • Ardex provide warranties on its products and systems when installed to recommendations. Workmanship is not warranted by Ardex.
  • Many natural effects become visible once the surface is polished. These may include:
    • Water marks
    • Trowel marks
    • Marblin
    • Mottled effects
    • Random Spotting
  • Whilst consistent applicator techniques are applied, we cannot predict where the effects will show on the surface.
  • Every floor has its own unique appearance.
  • Any cracks present in the concrete slab could mirror through the compound.
  • If the concrete slab shrinks/moves and cracks after the installation, this could also mirror through the panDOMO finishes. Cracking is a natural occurrence in concrete. panDOMO finishes does have the technology to greatly reduce shrinking, however does not inhibit the concrete slab from cracking.
  • Insects and small bugs are attracted to the moisture in the wet cement and so procedures should be taken to ensure this does not affect the finish.
  • After the job is completed there is a possibility for damage caused by other trades. panDOMO finishes should be protected by the builder/shopfitter using a geotech cloth or breathable protector (code BCP 161 from Protectagroup 1300881232) then 3mm MDF board or similar. Do not use plastic.
  • Particular conditions such as lighting, colour of the walls and extension of the area can also modify the perception of the colour.
  • Lighting conditions will affect the colour, always consider the following:
    • Tungsten and Halogen lights are yellowish to orange
    • Fluorescent and Mercury vapour lights are greenish
    • Daylight sunlight is white to blue depending on cloud cover
    • Daylight lighting is intended to replicate ‘white’ sunlight
    • Whilst the eye-brain system corrects these colours to look ‘white’, the colour of things is changed, sometimes quite dramatically and especially under fluorescent type lights.
  • Regular sweeping or mopping is advisable to preserve the seal on the floor surface. Any guarantee against damage to the surface or due to incorrect treatment is excluded.
  • Avoid contact to the floor with harsh household chemicals such as those products containing bleach or acids.
  • To avoid damage to the sealed surface, felt slides should be incorporated under any furniture similar to timber floorboards.
  • Avoid moving /dragging objects with sharp edges across the floor as this will result in surface scratches.